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FAQs

All your product, billing, and general Overflow questions answered in one place.

FAQs

  • đź§  Overflow’s Matching Logic Explained: Avoiding Duplicate Profiles in Rock
  • 🖨️ Setting Up Epson Check Scanners in Overflow
  • Who Receives Donation-Related Emails from Overflow?
  • Trouble Loading Your Dashboard?
  • 🌍 Supporting International Donors with Overflow’s Phone Verification Process
  • Why Are the Last Four Digits of My Donor’s Bank Account Incorrect in the Dashboard?

Donor Help Center

  • How To: Create A New Pledge & Manage Your Pledge Through Overflow

Product FAQs

  • FAQs: Giving on Overflow
  • My Information. How does Overflow secure it?
  • Pledge Campaign FAQs
  • How To: Create a Pledge Campaign on Overflow
  • Year-End Stock Donations: What You Need To Know
  • International gifts. Can I donate them through Overflow?
  • See all 9 articles

Taxes & Giving

  • Can My International Organization Use Overflow’s Platform? Yes!
  • Philanthropic Dictionary
  • Charitable Acknowledgement Letters. Why You Need It.
  • Stocks vs Cash. Your Donation Goes Further with Stock.
  • My Charitable Tax Deduction for Stock. How do I claim it?
  • IRS Requirement: Charitable Acknowledgement Letter.
  • See all 8 articles

Billing & Processing

  • How Do I Update My Financial Information for Noncash Donations?
  • Setting Up Automatic Payments in MonetizeNow

About Overflow

  • For Nonprofits: How to Access Your Overflow Dashboard
  • Overflow App Inc.: Our Origin Story
  • Overflow Product Updates

© 2025 Overflow App Inc. All rights reserved.

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https://overflowapp.zendesk.com/hc/en-us/categories/7162735757197-Onboarding
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FAQs
All your product, billing, and general Overflow questions answered in one place.
custom
https://overflowapp.zendesk.com/hc/en-us/categories/11521339869709-Dashboard-Training-for-Admins
/hc/theming_assets/01JQC37RBNV9RJAKA072PF8XYZ
Dashboard training for admins
Empower your administrators with the knowledge and skills needed to effectively navigate and utilize our NPO Dashboard.
custom
https://overflowapp.zendesk.com/hc/en-us/categories/7162801091085-FAQs
/hc/theming_assets/01JQCGWMDPZW9QSEP14KNA6D6J
Managing Donations
Everything you need to know about receiving stock, crypto, and cash gifts and sending donor acknowledgment letters.
custom
https://overflowapp.zendesk.com/hc/en-us/categories/7162774186125-Giving-Through-Overflow
/hc/theming_assets/01JQC38DV30GFY8K1W5S3GH2AF
Giving through Overflow
The Overflow donor experience for cash, stock, and crypto.