FAQs

FAQs

• How Do I Edit a Donor’s Personal Information?
• Why Does Exporting Large Reports Take So Long?
• I Invited a User to the Dashboard. Why Didn’t They Receive an Email?
• How Do I Enter a Stock Gift Donated Directly to Our Brokerage Account?
• 🧠 Overflow’s Matching Logic Explained: Avoiding Duplicate Profiles in Rock
• Setting Up Epson Check Scanners in Overflow
• See all 10 articles

Billing & Processing

• Paying Invoices
• How Do I Update My Financial Information for Noncash Donations?
• Understanding Refunds and Chargebacks

Product FAQs

• FAQs: Giving on Overflow
• My Information. How does Overflow secure it?
• Pledge FAQs
• Create and Manage Giving Links
• Can I Use Overflow with My Church’s App?
• Introducing Overflow RoundUps™
• See all 10 articles

Overflow Tap

• Overflow Tap Security Overview
• How Does Overflow Tap Work?
• Do I Need a Software Subscription to Use Tap?
• Getting Started with Your Tap Sample Kit
• Do You Offer a Tap Landing Page?
• Tap Dashboard FAQs
• See all 11 articles

Taxes & Giving

• Can My International Organization Use Overflow’s Platform? Yes!
• Philanthropic Dictionary
• Charitable Acknowledgement Letters. Why You Need It.
• Stocks vs Cash. Your Donation Goes Further with Stock.
• My Charitable Tax Deduction for Stock. How do I claim it?
• IRS Requirement: Charitable Acknowledgement Letter.
• See all 8 articles

About Overflow

• For Nonprofits: How to Access Your Overflow Dashboard
• Overflow App Inc.: Our Origin Story
• Overflow Product Updates