Giving Links let you create custom donation experiences for your donors. By pre-setting campaign details, gift amounts, and recurring options, you can make giving simple, clear, and aligned with your fundraising goals.
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📣 Create a New Giving Link | 🛠️ Managing Giving Links
📊 Analytics | ❓ Giving Link FAQs | 📲 ExpressGive
📣 Create a New Giving Link
- Go to Giving Links in your Dashboard.
- Click the Create Link button in the top-right corner.
- Enter a name for your link. This will help you identify it later, and it will also appear in the URL.
- Select one from the Donor Flow Type dropdown menu:
- 💵 Cash Flow for debit/credit, ACH, and Digital Wallet donations. (🔗 Accepted Payment Methods)
- 📲 Express Flow to activate ExpressGive (Digital Wallet gifts only).
- Customize the rest of the giving experience for your donors.
- 👉🏽 Note: If a campaign has a linked subcampaign, you'll want to disable the "Require Subcampaigns" setting in your Dashboard, unless a subcampaign is already pre-selected in your Giving Link configuration.
- Alternatively, you can default the subcampaign in your Giving Link settings and hide it from the giving experience.
- When you’re finished, click Generate Link to create your Giving Link.
- Share the Giving Link by copying the URL or downloading the QR code!
🛠️ Managing Giving Links
Editing a Giving Link
You can update a Giving Link anytime by clicking the ellipses (⋯) in the Giving Links module, or by selecting Actions > Edit within a specific campaign. From there, you can adjust details such as the default gift amount, fund designations, and gift frequency.
- ✏️ Note: Changing your Giving Link’s name will not update its URL.
- Please note the Donor Flow Type cannot be modified, as doing so would change the URL.
Archiving a Giving Link
You can delete a Giving Link anytime by clicking the ellipses (⋯) in the Giving Links module, or by selecting Actions > Archive within a specific campaign.
- ❌ Archiving a Giving Link will remove it from your Dashboard, as well as disable its URL/QR code. (This action is permanent and cannot be undone.)
- ⏸️ To deactivate a Giving Link without deleting it, simply edit the link and switch its status to Inactive.
- Note: When a Giving Link is marked as inactive, the link itself remains accessible. However, donors clicking the link won’t see your default giving settings.
- 🔄 Instead, they’ll be redirected to a cash giving flow that mirrors your organization’s donation page.
📊 Analytics
Access analytics for a specific campaign from the Giving Links module. You’ll be able to track key performance metrics, including:
- Total contribution value
- Contribution trends over time
- Top donors
- Conversion rates
❓ Giving Link FAQs
Can I Create a Giving link for Stock or Crypto Gifts?
💵 Giving Links currently work with cash donations only, such as debit/credit, ACH, and Digital Wallets. We’re working on adding stock and crypto links in the future!
Can I Change My Giving Link URL?
No. The URL is tied to the Donor Flow Type and cannot be modified. Changing it would break the link, so we recommend creating a new Giving Link if you need a different URL.
Do Giving Links Track the Source of Donations?
- ❌ No. Giving Links are designed to customize the donor experience rather than track where donations come from (e.g., UTM codes).
- 🤳🏽 If you use Overflow Tap, you can see which gifts were made directly through your Tap devices! (🔗 Do I Need a Software Subscription to Use Tap?)