We know the wait can be the hardest part! This guide outlines everything you need to know about our shipping and delivery timelines.
🚚 Has My Order Shipped Yet?
As soon as your order ships, you’ll receive a confirmation email with tracking details.
📧 Subject: Your order from Overflow is shipping
❓ What If I Haven’t Received a Confirmation Email?
- 📂 Check your spam or promotions folders.
- 🧾 Reach out to our Support team with your order number. We'll gladly check the status of your shipment!
📋 A Quick Note:
- 🛠️ We start production after your proof is approved and payment is complete.
- ⏳ Standard Turnaround: Typically, it takes about 6 weeks from proof approval for your order to ship.
We handle every Tap order with care from start to finish — produced, prepared, and packaged to meet our high standards. It's worth the wait!
📬 When Will I Receive My Order?
Your Tap order will ship approximately 6–7 weeks after proof approval and payment.
⏱️ Estimated Delivery Times
Delivery times vary based on the shipping method you select:
- 📦 Economy Shipping: 5–8 business days
- 🚀 Standard Shipping: 3–4 business days
Once your order leaves our facility, we’ll send you an email with tracking details so you can follow its journey.
⏰ Need It By a Certain Date?
Let us know when placing your order, and we’ll do our best to accommodate. If expedited shipping options are available, we're happy to discuss them with you!
🕵️♀️ My Tracking Number Isn't Moving. What's Going On?
This can happen sometimes, but don't worry! Here's why:
🔄 Tracking numbers may take 24–48 hours to update after we create the label.
- 📮 Your package might already be in transit, just waiting for the next carrier scan.
🗓️ Haven’t Seen an Update in 2 Business Days?
- 📩 Please send your order number to our Support team, and we’ll confirm if it’s left our facility and follow up with the carrier if needed.
- 👍🏽 We’ve got you covered! If your order seems stuck or is time-sensitive, please let us know. We’ll do everything we can to get it to you quickly!