Canceling Recurring Donations: A Guide for Previous Platform Users

If you’d like to cancel your recurring gift through your organization's previous giving platform, follow these simple steps to ensure your request is processed smoothly.

PCO Giving

To cancel your recurring gift, please log in to your Church Center donor profile on a web browser. (❌ This action cannot be completed in the mobile app.)

• 🔗 Please contact your organization directly to get their unique Church Center URL, if it is no longer listed on their website.
• (Source: PCO Giving: Edit Recurring Donations)

1. Once logged in, go to the "My Giving" section and select the "Recurring Donations" module.
2. Locate the recurring gift you want to cancel, labeled as "Active" or "On Hold."
3. Click the pencil icon (✏️) at the end of the listing. This will provide you with the option to delete the gift altogether.

PushPay

To cancel a recurring gift in PushPay, please log in to your account: https://pushpay.com/login.

• For the optimal experience, we recommend using a web browser to complete this task.
• (Source: PushPay: Cancel a Recurring or Scheduled Gift)

1. Go to the "Home" section and enter your organization's name in the search bar.
2. From the dropdown menu, select your organization's name.
3. On the right side of the page, find the "View" option under "Recurring Payments."
4. Click the "Actions" button located above the recurring gift you wish to cancel. From the dropdown menu, select "Cancel Schedule."
5. In the pop-up menu, select "Yes, Cancel" to confirm the cancelation.

EasyTithe

To cancel a recurring gift in EasyTithe, please log in to your account.

• 🔗 Please contact your organization directly to get their unique EasyTithe URL, if it is no longer listed on their website.
• (Source: Ministry Brands: Canceling a Recurring Gift)

1. Go to the "Recurring" tab at the top of the page.
2. Locate the recurring gift you want to cancel, labeled as "Active."
3. Click on the trash icon (🗑️) at the end of the listing.
4. In the pop-up menu, select "Stop This Payment" to cancel any future scheduled payments for this gift.